Player Protection · 98ab · 21+ Platform

Responsible Gaming
at 98ab Pakistan

98ab is serious about safe play. Whether you are placing a PSL cricket bet from Karachi or spinning the reels from Lahore, our responsible gaming framework is built to keep gambling a source of entertainment — not stress. This page outlines the tools, policies, and support systems 98ab has in place for every Pakistani player on our platform.

21+
Age Minimum
24/7
Support Available
0 PKR
Cost to Self-Exclude
100%
Free to Use Tools
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98ab Promise
Gambling should always be fun. When it stops being fun, 98ab's tools and team are here to help.
21+

Strictly 21 and Above — No Exceptions

98ab enforces a strict minimum age of 21 years for all registered players. This is non-negotiable. Every new account on 98ab is required to pass identity and age verification (KYC) before any deposit can be made or any game can be played. Any account where the player is found to be under 21 will be closed immediately, all funds returned to the verified payment source, and the matter reported to the relevant compliance authority. This applies equally to players from Karachi, Lahore, Islamabad, Faisalabad, Peshawar, and every city across Pakistan. If you are under 21, please do not attempt to register on the 98ab platform.

Our Commitments

98ab's Responsible Gaming Framework

These six pillars define how 98ab approaches player welfare. Each one is backed by real tools, real policies, and a real support team available around the clock.

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Mandatory Age Verification
Every 98ab registration triggers a mandatory KYC identity check. Players must submit a valid CNIC and proof of age before any gameplay is unlocked. No exceptions are made — not for bonuses, not for existing customers, and not under any promotional circumstances. 21+ is the hard line.
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Deposit & Loss Limits
Every 98ab account holder can set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours. Loss limits work the same way. These tools put you in control of your PKR spending before it becomes a problem.
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Session Time Reminders
Time flies when you are playing — especially during a PSL match or a late-night slot session. 98ab's session reminders send you an alert after a set playing duration (30 minutes, 1 hour, or a custom interval you define). The goal is simple: make sure you always know how long you have been playing.
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Self-Exclusion Programme
If you feel gambling is getting out of hand, 98ab's self-exclusion tool lets you block your own account for a defined period — from 30 days up to a permanent ban. During self-exclusion, your account is deactivated, all marketing is suppressed, and reactivation requests are subject to a mandatory cooling-off review by the 98ab compliance team.
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Cooling-Off Periods
Not ready for full self-exclusion but need a break? 98ab's cooling-off feature lets you pause all gambling activity for 24 hours, 7 days, or 30 days without permanently closing your account. Your PKR balance is preserved, no bets can be placed, and no marketing communications are sent during the cooling-off window.
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24/7 Support & Counselling Referrals
98ab's support team is available 24 hours a day, 7 days a week via live chat and email. Any player who raises a concern about their gambling behaviour will be connected to a trained responsible gaming advisor. We can also provide referrals to internationally recognised problem gambling support organisations where appropriate.
Step by Step

How to Activate Responsible Gaming Tools on 98ab

Activating any responsible gaming tool on the 98ab platform takes under two minutes and costs nothing. Here is the exact process for Pakistani players who want to set limits, take a break, or self-exclude. All tools are accessible from within your 98ab account settings — no need to contact support unless you prefer to do so.

Free & Immediate

All responsible gaming tools on 98ab are free to activate, take effect immediately upon confirmation, and cannot be overridden by 98ab staff at the request of the player during the active period.

Log in to Your 98ab Account
Access your 98ab account via the login page using your registered mobile number or email address and your secure password. All responsible gaming tools are available from within your account settings panel — you do not need to contact support to get started.
Navigate to Account Settings → Responsible Gaming
From the main account dashboard, select "Settings" then "Responsible Gaming". This section displays all available tools: deposit limits, loss limits, session reminders, cooling-off periods, and the self-exclusion option.
Select Your Tool & Set Parameters
Choose the tool you want to activate. For deposit limits, enter your PKR limit amount and select daily, weekly, or monthly. For cooling-off or self-exclusion, select your preferred duration. Review your selection carefully before confirming — some settings take effect immediately and have mandatory waiting periods before they can be changed.
Confirm & Receive Acknowledgement
Confirm your selection. 98ab will display an on-screen acknowledgement and send a confirmation to your registered email address. The tool activates instantly. You can view your active responsible gaming settings at any time from the same section of your account.
Contact Support Anytime
If you prefer to activate any responsible gaming tool via the 98ab support team rather than through self-service settings, our team is available 24/7 via live chat. You can also email [email protected] with the subject line "Responsible Gaming Request" and a trained advisor will assist you.
Warning Signs

Recognising Problem Gambling

Gambling is designed to be entertainment — cricket betting during a PSL match, a few rounds of slots on a Friday evening. But for some players, gambling behaviour can shift into something more problematic. 98ab encourages every player to do a regular honest self-check. The warning signs below are commonly associated with problem gambling and should be taken seriously if you recognise them in yourself or someone close to you.

If You Recognise These Signs

Please contact 98ab's responsible gaming support team immediately. Self-exclusion, cooling-off periods, and deposit limits are all available at no cost and can be activated within minutes. You do not need to reach a crisis point before asking for help.

Spending more PKR on gambling than you originally planned or can afford to lose
Chasing losses by placing larger bets to recover money already lost
Hiding your gambling activity from family members or close friends
Spending significantly more time gambling than you intended or are aware of
Feeling restless, irritable, or anxious when not gambling or when trying to stop
Borrowing money or neglecting bills and essential expenses to fund gambling
Withdrawing from social activities, family time, or work responsibilities because of gambling
Making multiple unsuccessful attempts to cut down or stop gambling on your own
Quick Self-Assessment

Are You Gambling Responsibly?

This is not a clinical diagnostic tool — it is a simple honest check-in. If you answer "yes" to three or more of these questions, consider reaching out to 98ab's responsible gaming team or activating one of the free player protection tools available in your account.

01
Have you ever bet more money than you could comfortably afford to lose in a single session on 98ab or elsewhere?
02
Have you found yourself increasing your bet sizes after a loss in an attempt to win back what you lost?
03
Has someone close to you — a family member or friend in Karachi, Lahore, or elsewhere — expressed concern about your gambling habits?
04
Have you ever missed work, skipped family obligations, or neglected daily responsibilities because you were gambling or thinking about gambling?
05
Have you used money meant for household expenses, JazzCash or EasyPaisa bill payments, or other essential costs to fund a gambling session?
06
Have you tried to stop or reduce your gambling and found it harder than expected, returning to gambling within a short period?
07
Do you feel a sense of escape, relief, or emotional numbness during gambling sessions that you do not feel at other times?
Three or More "Yes" Answers

If you answered yes to three or more questions above, please contact the 98ab responsible gaming team now at [email protected] or use the self-exclusion tool in your account settings. Help is available, it is free, and it is confidential.

Player Tools

Every Tool Available to You at 98ab

01
Deposit Limit
Set a maximum PKR amount you can deposit into your 98ab account per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be reduced instantly but increases require a 24-hour cooling period to take effect — protecting you from impulsive decisions.
Available in Account Settings
02
Loss Limit
Define the maximum amount you are willing to lose in a given time period on 98ab. When your net losses hit your defined PKR threshold, further betting is suspended for the remainder of that period. This tool is particularly useful during live cricket betting when the pace of play can lead to rapid successive bets.
Daily / Weekly / Monthly
03
Session Time Limit
Set a maximum session duration. When your active playing time reaches the limit, 98ab will display a prominent reminder notification. You can choose to end your session or continue — the reminder is informational, not a hard stop. It exists to ensure you are making a conscious, aware decision about continuing to play.
Custom Duration Available
04
Reality Check
A pop-up notification that appears at your chosen interval during active play, showing you how long you have been playing in the current session, your net win/loss for the session in PKR, and the current time. It is a brief, non-intrusive reality check designed to keep you grounded and aware of your actual playing time.
Displayed Every 15–60 Min
05
Cooling-Off Period
Take a mandatory break from gambling without permanently closing your account. Available in 24-hour, 7-day, and 30-day formats. During a cooling-off period your account balance is preserved, no deposits can be made, no bets can be placed, and all promotional communications are paused. Reactivation happens automatically when the period expires.
Instant Activation
06
Self-Exclusion
The most powerful tool available. Self-exclusion blocks your 98ab account for a defined period (30 days to 5 years) or permanently. The block is enforced by 98ab's systems and cannot be overridden by you or any member of the support team during the active exclusion period. Any remaining PKR balance is held securely until the exclusion period ends or is returned on request for permanent exclusions.
30 Days → Permanent
Compliance & Licensing

Responsible Gaming Under International Standards

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International Gaming Compliance

98ab operates under international gaming compliance standards that require licensed operators to maintain robust responsible gaming programmes. This includes mandatory age verification, player protection tools, and cooperation with problem gambling support frameworks. Our responsible gaming obligations are not optional add-ons — they are core requirements of operating a legitimate, compliant gaming platform accessible to Pakistani players.

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AML & Player Monitoring

As part of 98ab's international compliance framework, our platform monitors player behaviour patterns as a responsible gaming obligation — not just for fraud prevention. Unusual deposit patterns, extended session durations, and rapid escalation of bet sizes can all trigger an internal responsible gaming review. If our team identifies a concern, a support advisor may proactively reach out to the player involved.

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Minor Protection

98ab strongly recommends that parents and guardians in Pakistan take steps to ensure minors cannot access online gambling platforms. This includes using parental control software on shared devices, keeping login credentials private, and having open conversations with young people about the risks of gambling. The 98ab platform is strictly for users aged 21 and above — we rely on responsible adults in the household to reinforce this boundary at the family level.

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Problem Gambling Support

For players who need professional support beyond what 98ab can provide directly, our responsible gaming team can connect you with internationally recognised problem gambling support organisations. These services provide confidential counselling, helplines, and recovery resources for individuals and families affected by problem gambling. Contact the 98ab support team at [email protected] and ask for a responsible gaming referral.

Play Smart, Play Safe

Enjoy 98ab — Responsibly

98ab is built for Pakistani players who want great cricket betting, live casino, and slots — with the peace of mind that comes from a platform that genuinely cares about your wellbeing. Activate your responsible gaming tools today and keep gambling what it should always be: entertainment.

Access Your Account & Set Limits Read the FAQ

21+ only. If gambling stops being fun, use our free self-exclusion tool.